Job Title

We are seeking a highly skilled and proactive Senior QA Tech. Lead with over 7 years of hands-on experience in quality assurance, with a strong focus on Salesforce testing, API validation, and the lending domain. The ideal candidate will have a proven track record in ensuring the reliability and performance of financial applications, especially within loan origination, servicing, or credit systems. Experience with monitoring tools like Grafana and Dynatrace is a significant plus.Key Responsibilities: Design and executetest strategies and detailed test casesfor applications built on the Salesforce platform. Performfunctional, integration, regression, and end-to-end testingfor complex workflows within the lending domain. Conductcomprehensive API testingusing tools like Postman, REST Assured, or similar. Collaborate closely with product managers, developers, and business analysts to ensure requirements are well understood and testable. Validate data flows and ensure data integrity across Salesforce and integrated systems. Monitor application health and performance using tools such asGrafanaandDynatrace ; assist in root cause analysis for production issues. Contribute to theautomation framework , especially around Salesforce and backend APIs. Participate actively in Agile ceremonies (standups, sprint planning, retrospectives) ● Mentor junior QA team members and help establish best QA practices.Mandatory Skills and Qualifications: 7+ years of QA experience with strong functional and technical testing skills. Deep experience withSalesforce CRM and Salesforce testing(e.g., Lightning components, workflows, Apex triggers). Strong hands-on expertise inAPI testing(REST/SOAP) using Postman, REST Assured, Swagger, or similar tools. Solid knowledge of thelending domain , including loan origination, credit evaluation, and servicing. Familiarity withmonitoring and observability toolslikeGrafanaandDynatrace . Exposure toautomation frameworksand scripting languages (e.g., Java, Python, JavaScript). Good understanding of SQL and data validation across systems. Experience in Agile/Scrum environments. Proficient in using test management tools (e.g. Zephyr) and issue tracking systems like JIRA. Experience in preparing and presenting QA reports(test coverage, defect metrics, test execution progress, etc.) to stakeholders. Excellent communication skills with the ability to explain technical issues to non-technical stakeholders Good to Have: Experience in writing and executingautomated test scriptsusingSeleniumor similar frameworks. Knowledge ofJavaScript/TypeScriptfor automation scripting. Basic understanding ofCI/CD pipelinesand test integration. ISTQB or equivalent QA certification.