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Job role: Case Analysis(Operations Intern) Duration: 12 Months Location: RemoteCompensation/Stipend: INR 21,000(Gross) PGDM Fee Deduction: INR 6,600 Professional Tax: INR 200 Net take home: INR 14,200Enrollment in the PGDM program is mandatory and non-negotiable. The fee is deducted monthly from your salary (₹6,666/month) in a convenient EMI structure for 12 months.Working Days: 6 days a week and open to work under rotational shifts and Sunday's based on the requirement. CTC Post Confirmation: 4-6LPA (Depending upon candidate's performance)As a Case Analysis Intern at Springworks, you will have the opportunity to gain hands-on experience in the fast-paced environment of a leading background verification platform, SpringVerify. You will have the opportunity to work closely with different teams within the Operations department, gaining valuable hands-on experience in various aspects of business operations.Responsibilities:● Support the operations team in day-to-day activities, which may include case analysis, document verification, and database management. ● Assist in conducting background verification checks for our clients, ensuring accuracy and compliance with company policies. ● Collaborate with cross-functional teams to resolve any operational issues or customer inquiries in a timely manner. ● Contribute ideas for process improvement and optimization. ● Perform outbound calls to gather necessary information and follow up on verification requests. ● Adhere to established protocols and guidelines to maintain data confidentiality and security. ● Complete assigned tasks and projects within specified deadlines with a high level of accuracy and attention to detail. Your Skills and Experience: ● Currently pursuing a degree/graduate in any field ● Strong communication skills, both verbal and written, with the ability to interact professionally with clients and team members. ● Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced environment. ● Proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets. ● Detail-oriented with a keen eye for identifying discrepancies and inconsistencies in data. ● Ability to work independently as well as collaboratively within a team. ● Willingness to learn and adapt to new technologies and processes. ● Familiarity with call-making and telephone etiquette is preferred.Note: The Operations Intern role at Springworks provides a unique opportunity to work in different operational teams. While the specific team names are not mentioned in this job description, successful candidates will be assigned to a team based on their skills, interests, and the team's current needs.● This is a full time internship opportunity so expect to work for 9 hours including 1 hour of break and you should be available for a minimum duration of 9 months. ● Based on the business requirement, you might have to work on the weekends, a leave ● Comp off or OT (overtime allowance) would be given for working on the off days. ● You get to work with the team serving lakhs of people every year. Look at this as a stepping stone in your career.About Company / Benefits● Health Insurance of 4 lakhs sum insured, Covers self + children + spouse. Unlimited free ● Tele doctor consultations with 15 different specialities for you and your family members including Mental Health. ● Learning & development budget ( Up to Rs. 21,000/-) ● Work from anywhere effortlessly with our remote setup perk: Rs. 10,000. Decide how you want to use this. Yours to keep. ● Inverter for power backup (Rs 18,000) for any power issues - generally covers the full house ● Additional Monitor (Rs 6,000) - yours to keep to be a pro case analyst ● Work from anywhere - no location preferred. We have people working from 85 different cities in the country. Truly India. You can even work from a beach, hill or just a city. ● Earn EngageWith points for recognitions from team members, and special events like anniversaries and birthdays, which can be redeemed for various rewards and recognitions.You can also share resume here at