Greetings from TCS !!!JOB ROLE-Remote L2 EngineerLocation- Bangalore.Experience required: 6 To 10 yrs.Responsibilities:• Provide remote L2 support for hardware (laptops, desktops, mobile), OS (Windows), and core apps (MS Office, Teams). • Analyze, troubleshoot, and resolve incidents escalated by L1 teams ensuring permanent resolutions. • Perform patching, imaging, and upgrades using deployment tools (SCCM/Intune). • Configure user systems with corporate policies and ensure compliance post deployment. • Support VDI environments, printers, smart boards, AV equipment (Teams Room), and kiosk systems. • Create technical documentation, SOPs, and conduct knowledge transfer to L1. Required Skills: • Proven experience in troubleshooting Windows OS, Intune policies, and SCCM deployments. • Understanding of M365 services, Teams, Outlook configurations. • Scripting knowledge (PowerShell) to automate repeat tasks and log analysisMandatory Documents - 15 yrs full time and regular Education.Note- Do not apply Freshers and EX TCSers.**Thanks & Regards, Supriya Kashid. TCS HR Recruitment Team (TAG), Pune. Website : http:
Job Title
TCS Opportunity Remote L2 Engineer