Job Title

TheWorkforce Services Operations Coordinatorwill be the central point of contact for a key client partnership at Astreya. This person will work closely with the client’s internal vendor management team to ensure onboarding & offboarding success as well as managing communication & change management initiatives between the VMO and Astreya’s Delivery organization. This high-visibility role plays a critical part to the overall success of our client partnership. Strong business acumen, communication skills, and follow-through are essential. Core Duties Coordinate with Astreya’s HR Onboarding & Service Delivery Teams to ensure proper provisioning of new hires & off-boarding of personnel Work with Astreya and client IT organizations to liaise with any equipment and/or access issues Partner with Service Delivery teams to ensure titles, locations, access, and work packages are up-to-date in customer’s VMS Work closely with Delivery leaders on process changes and communication efforts to ensure VMS and internal compliance is maintained Other duties as assigned by Astreya’s Delivery organization Skills & Competencies Prior experience with VMS platforms, specifically Fieldglass Manager Service Provider (MSP) and staffing industry prior work experience required Experience managing vendor relationships including performance monitoring via KPIs/SLA Experience working in IT/technical staffing including technical recruiting is a plus Strong analytical skills Strong organizational skills and meticulous attention to detail Strong proficiency with Google Workspace (Gmail, Sheets, Docs, Slides) Excellent communication and interpersonal skills for collaborating with stakeholders Ability to deal effectively with vendors, candidates, and hiring managers at all levels Excellent troubleshooting and problem-solving skills Ability to multi-task and function in a fast-paced, team-oriented environment Education & Experience Bachelor’s degree from an accredited university Familiarity with contingent workforce management, staffing company operations, and/or human resources in a hiring and onboarding capacity required Previous experience in an administrative role, with a focus on process management Prior work experience in the contingent workforce industry, including internally managed PMO, MSP, EOR, AOR, or staffing company