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```html About the CompanyWe are committed to providing exceptional customer service and fostering a culture of inclusivity and teamwork.About the RoleThe role involves handling customer calls to resolve their queries and concerns while providing excellent customer service.ResponsibilitiesHandle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.QualificationsFreshers salary: 30k Experienced: 7.5 lksRequired SkillsExcellent communication skills. Ability to empathize with customers. Proficiency in using CRM software.Preferred SkillsExperience in customer service. Problem-solving skills.Pay range and compensation packageFreshers salary: 30k Experienced: 7.5 lksEqual Opportunity StatementWe are committed to diversity and inclusivity in our hiring practices.Call Anusha 7815982900Call Suman 7848820047Call Pooja 9886112704```