Job Title

Position Overview:- FSS support various Deluxe Media Business Units in completing Billing Readiness activities. Role requires a person with good knowledge in the Billing process, especially in Invoice Processing & billing support. Independently working on multiple billing systems and knowledge in SAP would be an added advantage.Primary Responsibilities: -Complete the work assigned and ensure daily deadlines are met for all workflows. Ensure all completed PO/WOs are submitted for invoicing. If any issues, then needs to be addressed to respective team on priority. Ensure to follow-up on queries until and unless they are resolved. Customer Engagement- Be the primary point of contact and build long term relationships with customers, both externally and internally. Updating of relevant billing trackers to know the current status of the PO/WOs received. Analyzing/updating of reports on a timely manner with accuracy. Identifying the areas of improvement in the process or change and escalating the same to supervisors in a timely manner. Ensure to update SOPs on regular basis. Ensuring 100% on-time error free delivery for all clients.Qualifications: - and aboveExperience: - 0-2 years of experience in billing. Experience in entertainment/Media industry would be an added advantage.Skills & Personal Attributes Clear & precise communication skills. Should have Eye for detail skill to attain error free work. Logical thinking and should be able to see the big picture of the process. Quick learner & should be flexible to work under changing environment. Should be good at multi-tasking and work collaboratively with other teams to resolve the project related issues. Proficient in MS Office and PowerPoint. Understanding of accounting and finance principles. Ability to work well in high pressure situations in order to meet deadlines. High energy, high ownership of work product and dedication and commitment to driving results. Should be flexible with any shift timings. He/she needs to be able to work autonomously.