Job Title

Job Title:Phone Receptionist Industry:Healthcare Employment Type:Full-Time (Onsite) Start Time:6:30 PM IST Location:Anywhere in India Compensation:Flexible/Competitive Benefits:HMO + Annual LeaveRole Overview: We are looking for a professional and compassionatePhone Receptionistfluent inEnglish and Punjabito join our healthcare team. The ideal candidate will manage patient interactions over the phone, support administrative duties, and help maintain the smooth functioning of our medical office.Key Responsibilities: Answer incoming phone calls and professionally engage with patients Book, change, and cancel medical appointments using scheduling software Relay patient messages accurately to physicians and medical staff Input, format, and manage electronic medical records Review and digitally file incoming faxes after interpretation Interview patients to complete forms, documents, and case histories Ensure the confidentiality of all patient and medical data at all timesSkills & Qualifications: Fluent in English and Punjabi (speaking, reading, and interpretation) – Mandatory Strong communication and interpersonal skills Experience in customer service or administrative roles preferred Basic knowledge of medical scheduling software is a plus Detail-oriented with good organizational skills Ability to multitask and handle sensitive information with professionalismShift & Work Schedule: Full-time position Onsite role Start Time:6:30 PM IST