Be the face of Drikveda! Manage patient appointments, handle queries, and ensure a smooth, welcoming experience for all visitors.Position: Full-timeTimings: 9:30 AM – 7:30 PMReports to: Clinic Manager / Chief OphthalmologistResponsibilitiesGreet patients and manage check-in/check-out proceduresSchedule appointments, coordinate with the optometrist and doctorMaintain patient queue, manage daily OPD flow efficientlyHandle billing: consultation fees, investigations, procedure paymentsVerify and record patient demographics, ID, and insurance detailsAssist with basic counseling: Cataract packages, premium lenses, LASIK offersAnswer patient queries in person and via phone/WhatsAppMaintain appointment logs, call reminders, and follow-upsAssist with data entry in EMR/clinic softwareMay occasionally be required to report on Sundays for eye camps. Compensation or compensatory leave will be provided accordingly.QualificationsBachelor’s degree in any stream (BBA, BCom, BSc preferred)1+ year experience in a healthcare/eye clinic front desk roleFluency in Kannada, Hindi, and EnglishBasic computer skills (Excel, billing software, EMR familiarity)Pleasant, patient-first attitude with strong interpersonal skills
Job Title
Front Desk Executive