Job Title

What we're looking for As a Community Associate you will be the first point of contact for our clients and visitors. Your role is crucial in creating a positive and professional impression of our company and ensuring the smooth operation of the front desk area. You will play a vital role in providing exceptional customer service and administrative support to both our clients and internal team, which will span - welcoming guest, check-ins and registrations, handling booking & visitor management software to monitor guest entires and keep a sharp eye out on security. And help in organising events to build & enhance the sense of a strong community. Address inquiries, provide information about our services, and assist clients and members with their needs, such as booking meeting rooms or resolving any issues. Events and Networking: Plan and coordinate networking events, workshops, seminars, and social gatherings to enhance the community experience. Booking Management: Assist clients in booking meeting rooms, workspaces, and other facilities. Assist with administrative tasks such as photocopying, filing, data entry, and maintaining office supplies. Be aware of any unwanted walk-ins or free loaders and report them to security immediately. Build strong relationships with clients, understand their needs, and act as a liaison between clients and the management team. Back up for operations teams: working with operations to ensure that all facilities are safe, clean, and well-maintained and all appointed vendors are performing their duties as per schedules and requirements. additional education or certifications or experience in Customer service or hospitality is a plus. Previous experience in a customer service, receptionist, or front desk role is preferred Excellent communication and interpersonal skills - to 100% proficient in English, proficiency in local languages - Kannada, Tulu are a big plus Proficiency in using office equipment and basic computer software (e.g., Microsoft Office Suite - handling of booking/vendor management suite is a big plus). English should be fluent. Local languages - Kannada, Tulu and Hindi are equally important and big plus. Organising & taking new clients on facilities tours and explaining the essence of our workspaces and productivity enhancements Ability to handle challenging situations with patience and diplomacy and diffuse any aggressive situations with clients quickly to avoid and brand damage. A beautiful coast with a super high air quality & happiness index!Most importantly, you’ll own this role, shaping not just our brand, but the future of our entire region - Silicon Beach of India!