At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on Linked In, X, You Tube, and Facebook. Inviting applications for the role of Assistant Vice President, Underwriting In this role, you will be responsible for entire Underwriting service delivery for a leading insurance provider. You will function as an operating leader and partner with client Underwriting CFO and deliver pre issuance UW services (rating, quoting, binders) and post issuance services (policy issuance, financial and non-financial endorsements, endorsement and cancellations). Your role will function as an overlay of existing domain specialists in insurance underwriting on operational rigor for a first time outsourcer and bring value through process and people management skills. You will be expected to be focused on complementing BPO delivery with transformation in Underwriting, driving committed efficiency , partnering with internal RPA and six sigma teams. Responsible for delivering SLAs and KPIs in running end to end underwriting portfolio for client across three geographies of US, with no onshore retained staff. · Handle direct responsibility of ~200 staffing for this niche and complex area across Underwriting per Issuance rating and post issuance processes. · Ensure stable operating model amidst renewal rush quarterly and annual reinsurance renewal, displaying agility, experiential client handling and people management · Drive transformation and standardization across three operating geographies to converge delivery under center of excellence lens · Be the primary point of contact for client’s underwriting center of excellence in India · Work with transformation teams to drive committed efficiency and digital initiatives in niche domain · Mentor a niche team of insurance Underwriting professionals and drive career pathing Bachelor in any stream · Experience in BPO/KPO · Robust Insurance Underwriting operations experience, with experience of handling 50+ direct team in prior Underwriting roles · Expertise in data handling and smart operations Prior experience in transition set-up in Insurance Underwriting · US Visa ready Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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