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Job Description: Receptionist / Operations CoordinatorType: Full-Time Location: Safdarjung Enclave, South Delhi Salary: ₹15,000 – ₹25,000 + Incentives Qualification: Any graduate with relevant experience. ✨ Role OverviewWe are seeking a dynamic Receptionist & Operations Coordinator to join our Physiotherapy Clinic. The ideal candidate will have strong organizational, administrative, and communication skills, helping us deliver exceptional care and a seamless experience to every patient. Key ResponsibilitiesProvide comprehensive administrative support to the clinical team, including: Registering patients, managing phone calls, handling email & WhatsApp inquiries. Following up on leads and coordinating appointments. Managing incoming referrals, mail, and other documentation. Ensure smooth clinic operations by efficiently managing patient appointments and minimizing wait times. Address patient inquiries—whether in-person, over the phone, or via email—to ensure a welcoming, professional experience. Update patient records and maintain accurate demographic and medical data. Handle payments via POS, GPay, Paytm, and maintain basic accounts. ✅ RequirementsPrior experience in a medical office or physiotherapy clinic is preferred. Administrative or customer service experience (ideally within healthcare) is an added advantage. Familiarity with any practice management software is beneficial. Strong computer skills: Microsoft Office, email communication, and ideally electronic charting or e-fax systems. Excellent spoken and written English communication skills. Well-organized, proactive, with the drive to grow this role into a leadership position. Professional, courteous, and committed to delivering outstanding service to patients and colleagues. Why Join Us?Become the welcoming face of our clinic and play a crucial role in helping our community achieve better health and wellness. Advance your career in healthcare by joining a supportive, patient-focused team. Ready to take the next step? Apply now and start your journey with us!