Job Title

We AreHiring Now: Customer Support – International Voice ProcessCustomer Support – International Voice Process Location:Bangalore Shifts:Rotational (Including US Night Shifts) Joining:Immediate Joiners Preferred Qualification:Full-time Graduates Experience:1 - 4 YearsStep into the World of Global FinanceAre you ready to be the voice of a leadingInvestment Management & Bankingsupport team? JoinInfosys BPMand become a trusted partner to international clients in the financial services space.What You'll Do:✔️ Handle international customer queries (voice) in a timely, professional manner ✔️ Assist with investment account-related concerns, product support, and transactions ✔️ Work with high-value clients inInvestment Banking / Wealth Management ✔️ Record, escalate, and resolve issues using CRM/ticketing tools ✔️ Collaborate with global teams in a 24x7 high-performance environment ✔️ Escalate complex issues following defined protocols ✔️ Maintain professionalism while dealing with high-value international clients✅Preferred Candidate Profile:Immediate joiners or candidates withshort notice periods Prior experience in voice-based customer service, especially in BFSI domain Understanding of investment-related terminology and client servicing etiquetteWhat You Bring:Fluent English Communication Skills(International Standards) Knowledge or interest inInvestment Banking, Portfolio & Wealth Management 1 - 4 years of voice process/customer support experience preferred Strong problem-solving and customer-first mindset Flexibility for night shifts & willingness to work from office✨ Why Choose Infosys BPM?Work with global financial clients Work with a global leader in BPM services Learn from the best in FinTech customer support Competitive salary, incentives & shift allowances Career development & learning opportunities Fast-track hiring forIMMEDIATE JOINERSReady to Apply?Send your updated resume to: hanan.mir@ Subject Line:“Application for International Voice – Investment Support”Kindly Include the Following Details in Your Email:Full Name: Email ID &Mobile Number: Graduation Details (Degree, Year, University): Date of Birth: Post-Graduation (If applicable): Total Work Experience (in years): ️ Relevant Experience (Customer Support): Current/Previous Company: Current CTC: Expected CTC: Notice Period: Current Location: Comfortable with Night Shift? (Yes/No):Join a team that’s redefining customer excellence in the financial world. Your career in global finance starts here!Warm Regards, Talent Acquisition Team Infosys BPM Ltd. Human Resources | INFY HR Bangalore | Global Locations Transforming Talent | Empowering Careers