Job Title

HR Manager – Global Performance, Training, & DevelopmentLocation: Noida Sector 62Shift: India Night Shift, 6:30pm to 3:30am ISTDepartment: Human ResourcesReports to: HR Business Partner, USAARK Solutions, Inc. is an award-winning Contingent Staffing firm headquartered in Virginia, USA. We specialize in IT placement and work with both the public & private sector. We believe in putting people first while providing unrivaled service to both our consultants and clients. We are seeking a sharp, analytical, and highly organized HR Manager to lead our Performance, Training & Development functions. This person will directly manage a team of two Performance Analysts responsible for monitoring, evaluating, and reporting on performance across all departments, including Recruiting, Sales, Marketing, HR, and Finance. This is a high-visibility role that requires strong HR fundamentals, comfort with process evaluation, and the ability to communicate clearly and directly with senior leadership across the globe. If you enjoy holding people accountable, uncovering process inefficiencies, and driving a culture of high performance, you'll thrive in this role.RESPONSIBILITIES:Performance Oversight (50%, primary responsibility)Oversee day-to-day reporting on team and individual performance across the businessEnsure timely identification and escalation of performance issues to Department Heads and LeadershipMaintain high standards of data accuracy, confidentiality, and follow-throughServe as the final checkpoint for all performance-related escalations, patterns, and anomaliesTraining & Development (25%)Partner with department leaders to design training plans for new hires, document processes for future knowledge transfer, and assign performance improvement plans when neededProvide recommendations for coaching, training, or process improvements as evidenced by data and reporting provided by APIHold departments to implement and follow up on action plansGeneral HR Support (25%)Serve as a floating HR partner for other team needs, as assignedProvide backup support to US and India HR Managers in the areas of employee relations, communication, and policy developmentRepresent HR in cross-functional projects that require a performance lensREQUIREMENTS:Bachelor’s degree in HR, Business, or related field required (Master’s strongly preferred)8+ years of HR experience with progressive responsibility 3+ years of US Staffing Industry experience3+ years of people management experience; ability to delegate and hold others accountableAnalytical, detail-obsessed, trustworthy with confidential data Proven ability and strong desire to foster a culture of accountability, continuous performance improvement, and process discipline.BENEFITS:Free Medical InsuranceMeal & Stocked PantryCompetitive Compensation & Opportunity for Growth