About RINGS & I RINGS & I is India’s first designer diamond ring studio, offering personalized, made-to-order diamond rings through a truly omnichannel, tech-enabled experience. With 1000+ designs across 16 styles, we empower clients to choose their ring, their style, and their budget — all backed by trust, transparency, and celebration. Position Ring Expert – Mumbai Location Borivali (West), Mumbai (Current) – Open to switch in other Mumbai locations Timings 11:00 am to 9:00 pm | Weekly off on one of the week days. Job Overview The Ring Expert is the main person to face the client. The Ring Expert drives the appointment in-store or online and handles client requirements using expert knowledge in styling, design, and people-reading skills—applying these to convert business. They handle the entire Client & Product cycle from Appointment to Delivery. Lead to Appointment • Lead nurturing from lead to studio visit • Enquiry handling • Providing prices on request Appointment to Receipt • Driving the appointments per the provided SOP ensuring that the guidelines are followed • Providing customers with necessary information about policies, products & services • Able to gauge client’s mind-set & driving the appointment flow • Conducting virtual appointments driving to either closure or studio visit • Processing online orders • Keeping track of product offerings and availability • Quotation communications • Building positive customer relations • Inventory management • Administering studio cleanliness Advance acceptance & receipt generation • Handing over cash to head-office Procure to Pay • Following up on status of product before reception and sharing status with Head Office post reception • Ensuring that user expectations & design standards are met during the quality check process Receipt to Invoice • Handling product deliveries Other Responsibilities • Participating in events to represent the business model & introduce customers to our model • Provide concept tours as necessary to stakeholders & customers • Participate in conducting Jewellery exhibitions • Host Jewellery styling consultations for diamond Jewellery clients periodically • Be a part of a networking forum or represent the company in digital platforms to contribute in revenue generation • Provide inputs on product strategy Qualification Must possess a MBA Degree and 2–4 years of proven experience as a Sales Executive in retail.
Job Title
Jewellery Sales Consultant (Ring Expert)