Responsibilities:● Be a product expert, assisting new and existing customers with any queries● Responding to emails/ messages and resolving their queries in a timely manner.● Ability to handle unresolved questions of customers● To ensure satisfactory resolution of various issues● Ensuring high service delivery & customer satisfaction levelsGood To Have:● Strong in spoken & written English, with clear and concise communication skills● Problem-solving ability to answer queries efficiently● Good to speak any other regional language - Kannada, Telugu, Tamil, Malayalam, Marathi.● Good knowledge about using a laptop/computer with above-average typing skills.● Exceptional attention to detail
Job Title
Customer Support and Operations- Residential startup (0-1 year)