Why Join 7-Eleven Global Solution Center?When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries. Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.Why We Exist, Our Purpose and Our Transformation?7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.At 7-Eleven we are guided by ourLeadership Principles . Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.Be Customer Obsessed Be Courageous with Your Point of View Challenge the Status Quo Act Like an Entrepreneur Have an “It Can Be Done” Attitude Do the Right Thing Be AccountableAbout This Opportunity -Job Title:Engineering Director, Store Products Location:Bengaluru, IndiaJob Description:We are seeking aDirector of Engineering – Store Productsto lead the development and scaling of in-store technology solutions including POS systems, store associate tools, and other store-facing applications. This leader will be responsible for driving engineering delivery and innovation in store tech, while partnering with product and business stakeholders globally. This is a high-impact leadership role that combines deep technical expertise, product thinking, organizational leadership, and stakeholder management.Responsibilities:Lead the vision, architecture, design, development, and delivery of next-gen store technology solutions (POS, associate tools, mobility, etc.). Drive product engineering efforts for internal tech platforms that serve store operations across 13,000+ locations. Manage and grow a high-performing team of 100+ engineers, architects, managers, and product owners, with both direct and matrix reporting structures. Collaborate closely with executive leadership, product management, and business stakeholders across global teams. Own the full SDLC with a focus on scalability, reliability, and performance for mission-critical store systems. Define and drive engineering best practices, quality standards, and delivery frameworks. Foster a strong engineering culture grounded in innovation, accountability, and continuous improvement. Build and scale teams in a Global Capability Center (GCC) environment with a deep understanding of local and global talent dynamics. Influence cross-functional decisions and roadmaps through strong communication, negotiation, and relationship-building skills.Key Skills Required:Technical Expertise:Deep knowledge of software architecture, cloud platforms, IoT, mobile, and retail/convenience store/fuels technologies. Product Engineering:Proven experience in building and scaling digital and physical systems for retail, convenience stores, and fuels environments. Agile & DevOps:Strong background in agile methodologies, CI/CD, and DevOps practices. Leadership:Ability to inspire, mentor, and lead high-performing engineering teams. Stakeholder Management:Excellent communication and collaboration skills to work with cross-functional teams and senior leadership. Problem-Solving:Strong analytical and creative problem-solving skills to address complex business and technical challenges. Innovation Mindset:Passion for leveraging technology to drive business impact and customer value.Education & Experience:Minimum 16+ yearsof overall experience in technology roles, with at least 5+ years in senior leadership. Proven experience building and deliveringstore technologiesforlarge retailers(preferably in POS systems, store associate tools, and mobility platforms). Strong background inproduct engineering , including architecture, system design, and development. Demonstrated ability to lead large, geographically distributed engineering organizations. Experience in building and scaling teams withinRetail GCC / GICenvironments is essential. Strong track record of working withsenior business stakeholdersand executive leadership. Excellent people management and leadership skills, with ability to coach and grow engineering leaders. Strong influencing and decision-making skills, particularly in a matrixed global organization. Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.Desired Competencies:Experience with cloud-native architecture (Azure, AWS, or GCP). Exposure to agile methodologies and product-driven development. Retail domain knowledge across in-store operations, customer engagement, and merchandisingPrivileges & Perquisites:7-Eleven Global Solution Centeroffers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects.Work-Life Balance:Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.Well-Being & Family Protection:Comprehensive medical coverage for spouses, children, and parents/in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches. Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues. Top of FormWheels and Meals:Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.Certification & Training Program:Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.Hassel free Relocation:Support and reimbursement for newly hired employees relocating to Bangalore, India.7-Eleven Global Solution Center is an Equal Opportunity Employer committed to diversity in the workplace. Our strategy focuses on three core pillars – workplace culture, diverse talent and how we show up in the communities we serve. As the recognized leader in convenience, the 7-Eleven family of brands embraces diversity, equity and inclusion (DE+I). It’s not only the right thing to do for customers, Franchisees and employees—it’s a business imperative.
Job Title
Director of Engineering