Job Title

Position:Claims Analyst (SME – BFSI) Location:India (Remote) Employment Type:Full-Time Schedule:Monday to Friday, Day Shift Experience:3+ Years in Claims Processing, BFSI Sector PreferredCompany Description Scry AI is a pioneer in AI-powered document intelligence platforms purpose-built for Banking, Financial Services, and Insurance (BFSI) enterprises. Our solutions streamline document-heavy processes such as claims processing, underwriting, and compliance by combining advanced machine learning, OCR, and intelligent automation.We are looking for a seasoned Claims Analyst to join us as a Subject Matter Expert (SME) and help enhance our AI-driven solutions that automate and optimize claims workflows across insurance and financial institutions.Role Overview As a Claims Analyst (SME) at Scry AI, you will leverage your deep knowledge of claims processing and insurance operations to guide product development, ensure domain alignment, and support client engagements. This strategic role works at the intersection of technology, operations, and compliance to help build next-gen claims automation tools powered by AI.Key Responsibilities 1. Subject Matter Expertise & Product Design Provide in-depth domain knowledge on insurance claims lifecycle, fraud detection, documentation requirements, and regulatory compliance. Partner with product managers and engineers to define data fields, logic flows, and exception handling rules within AI-based claims systems. Design and validate templates for automated claims intake, adjudication, and settlement across multiple insurance segments (health, life, P&C, etc.).2. Client & Stakeholder Collaboration Represent the claims operations voice in product roadmap discussions and feature planning. Conduct discovery calls, requirement-gathering sessions, and UAT reviews with enterprise insurance clients. Support pre-sales activities such as product walkthroughs, PoCs, and ROI modeling for claims automation.3. AI-Driven Claims Processing & Optimization Identify high-value automation opportunities within FNOL (First Notice of Loss), policy matching, and document review workflows. Guide the use of AI/ML for document classification, information extraction, red flag detection, and claim validation. Ensure system outputs are auditable, explainable, and compliant with industry norms.4. Industry Trends & Best Practices Stay abreast of evolving insurance regulations, fraud schemes, and claims management trends. Benchmark our claims automation tools against leading platforms in the industry. Contribute to whitepapers, webinars, and client education sessions on the future of intelligent claims processing.Required Qualifications & Skills 3+ years of experience in insurance claims analysis, claims operations, or claims adjudication, preferably within BFSI. Deep knowledge of policy structures, claim forms, industry codes (ICD, CPT), and regulatory frameworks (IRDAI, HIPAA, etc.). Hands-on experience with claims systems such as Guidewire, Duck Creek, or similar platforms. Familiarity with OCR, intelligent automation, and AI-powered claims tools. Strong documentation and communication skills, capable of working cross-functionally with technical and non-technical stakeholders.Our Ideal Candidate Has a process-driven mindset with an eye for identifying inefficiencies and automation potential. Brings a consultative approach to client engagements and product co-creation. Is passionate about the role of AI in transforming legacy insurance operations. Thrives in fast-paced environments that blend technology, compliance, and customer success.