Job Title

Working on Event management products from Interlink ASI and BMC TrueSight Operations Management(TSOM) to develop automation, API’s and drive self service. • To provide follow the sun support along with Level 3 production support on rotation • Support ServiceNow migration and develop integration utilities to support Event management products • Drive AIOps implementation using machine learning and Self-healing automation • Provide in time zone support for regional stakeholders and drive communication with global team SKILLS & EXPERIENCE WE REQUIRE• BMC TrueSight Operations Manager(TSOM) ( 2-3) • Interlink ASI product experience ( 1-2) • ServiceNow Experience ( 1-3) • Splunk ITSI ( or any other AIOps product) ( 1-2)OPTIONAL/NICE TO HAVE• Python scripting (6 months – 1 year) • Shell Scripting (1– 2 year) • API Development (1-3 years) 1.4-5 years of experience in BMC Patrol/Truesite for Infrastructure Monitoring (System level/DB monitoring/ Middleware) 2.Strong hold on Unix commands 3.Good communication skills. 4.Experience with Service management tools. 5.Experience in engaging with customers/user to gather requirement to implement monitoring. 6.Good with process and ITIL concepts. 7.Good to have banking domain knowledge