Job Title

Associate, Sales Operations About BrightEdge As the industry pioneer behind Content Performance Marketing, BrightEdge has thoroughly redefined the concept of search engine optimization by developing an award-winning platform that precisely measures and optimizes marketing content across online channels. Our cloud-based platform is powered by big data analysis that allows our customers to plan, optimize, and measure campaigns based on real-time content performance. BrightEdge has emerged as the leading international provider of cloud-based SEO Enterprise solutions due to its dynamic and results oriented entrepreneurial culture. Position Summary We are looking for a detail-oriented and motivated Sales Operations Associate to support our global sales organization. You will work closely with Sales Ops Managers, Sales Leaders, Marketing, and Revenue teams to ensure smooth execution of sales processes, maintain data integrity, and assist with the adoption and use of key sales tools. This role is ideal for someone eager to build a career in sales operations and grow within a high-performance environment. Key Responsibilities Support daily sales operations, including CRM data management, pipeline reporting, and lead routing. Assist in maintaining Salesforce and ensuring data accuracy, hygiene, and consistency. Help generate weekly/monthly reports and dashboards to track sales metrics and performance. Collaborate with cross-functional teams (Marketing, RevOps, Finance) to assist in sales forecasting and territory mapping. Support onboarding and training of new sales team members by preparing process documentation and guides. Help manage and troubleshoot basic tasks within tools like Outreach, Gong, Clari, and others in the sales tech stack. Participate in sales enablement initiatives to ensure process adherence and efficiency. Assist in special projects such as compensation tracking, deal desk support, or territory realignment as needed. Qualifications: Bachelor’s degree in Business or a related field. 2–3 years of experience in sales operations, business operations, or CRM administration preferred (internship experience is acceptable). Familiarity with Salesforce CRM is a strong plus. Exposure to tools such as Excel, Google Sheets, Tableau, Power BI, or similar BI/reporting tools is preferred. Strong analytical mindset and attention to detail. Excellent communication and organizational skills. Ability to learn quickly and thrive in a fast-paced environment.