Job Title

Greet guests and provide a warm welcome upon their arrival at the spa Answer phone calls and inquiries in a professional and courteous manner Manage appointments, cancellations, and rescheduling of spa services Process payments for spa services and handle cash and credit transactions Ensure that guest information is accurately entered into the computer system Maintain cleanliness and organization of reception area and retail displays Assist in managing inventory and ordering supplies as needed Coordinate with other spa staff to ensure a smooth operation