Job Title

Job Summary: We are seeking a dynamic and experienced Retail Trainer to develop, deliver, and evaluate training programs for our retail staff. The Retail Trainer will play a crucial role in enhancing employee skills, improving product knowledge, and ensuring consistent customer service standards across all store locations. Key Responsibilities: Develop and deliver onboarding and continuous training programs for retail staff. Train retail teams on product knowledge, sales techniques, customer service, and store operations. Conduct training sessions through classroom, virtual, and on-the-floor formats. Assess training effectiveness through feedback, assessments, and performance evaluations. Work closely with store managers to identify training needs and performance gaps. Assist in the creation of training manuals, SOPs, and e-learning materials. Monitor and report on the progress of trainees and maintain training records. Stay up-to-date with industry trends, products, and best practices. Support in-store coaching and mentoring as needed. Ensure alignment of training with company values and brand standards.