Job Title

Project Role : Safety Associate Experience Required : 1 to 3 years Work Location : Kolkata Work Mode : Office-based Shift Timings : 5 AM to 2 PM / 2 PM to 11 PM (Rotational Shifts) Must-Have Skills : ICSR case processing, Argus database, Drug safety Job Overview Review, assess, and process safety data and information across service lines. Distribute reports/data to internal and external parties. Follow applicable regulations, SOPs, and internal guidelines. Work under the guidance of senior operations team members. Job Responsibilities Prioritize and complete assigned trainings on time. Process safety data per regulations, guidelines, SOPs, and project requirements. Perform pharmacovigilance activities including: Collecting and tracking incoming Adverse Events (AEs)/endpoint information. Determining initial/update status of events. Database entry and AE/product coding. Writing narratives and literature-related activities. Meet quality, productivity, and delivery standards. Ensure compliance with all project-related processes and activities. Create, maintain, and track cases as per project plan. Identify and escalate quality issues to senior team members. Demonstrate problem-solving capabilities. Mentor new team members if assigned. Attend project meetings and provide feedback to the operations manager. Ensure 100% compliance with people practices and processes. Perform other duties as assigned. Technical Skills Medical Terminology : Good knowledge – Intermediate Safety Database : Working knowledge – Beginner Regulatory Requirements : Basic knowledge – Beginner Attention to Detail & Accuracy : Excellent – Beginner Microsoft Office & Web Applications : Good working knowledge – Beginner Organizational & Time Management Skills : Strong – Beginner Communication Skills : Strong verbal/written – Intermediate Self-Motivation & Flexibility : Demonstrated – Intermediate Independence & Initiative : Ability to follow instructions and work independently – Intermediate Multitasking & Prioritization : Capable – Beginner Delegation : Ability to delegate to junior team members – Beginner Learning Agility : Willingness to learn new skills – Beginner Teamwork & Collaboration : Effective team player – Beginner Quality Assurance : Ensure quality of deliverables – Beginner IQVIA Core Values : Demonstrated in daily tasks – Beginner Communication Tools : Extensive use of phone and face-to-face – Beginner Work Conditions : Regular sitting for extended periods – Beginner Occasional travel – Beginner Flexibility to work in shifts – Beginner Educational Qualification B.Pharm / M.Pharm / Pharm.D High School Diploma or equivalent in scientific or healthcare discipline or allied life sciences – Required Bachelor’s Degree in scientific or healthcare discipline or allied life sciences with 1–1.5 years of relevant experience – Required