Job Title

Pan India Quality Head responsible for establishing high international standards of Quality (food safety, hygiene, sanitation) & Health and Safety across the entire group including Bakery and Patisserie Kitchens & Outlets across Mumbai, Pune, Delhi, Hyderabad & Bengaluru. ▪ Accomplished accreditation of ISO, HACCP and OSHAS certifications for the various units within the group. ▪ Setting up & overseeing food safety, health & safety and hygiene functions like audits/inspections and investigations for the various Critical Control Points of the HACCP system and standard operating procedures for all sites and sub-contractors. ▪ Designing and implementation of Occupational Health and Safety Procedures and Training Programs for approximately 2000 employees in accordance with the requirements of the FSSAI and other government bodies. ▪ Development and Implementation of Food Safety, Health and Safety, Hygiene & QA manuals, procedures, and training programs. ▪ Devising a highly efficient Corrective & Preventive Action Plan after carrying out systematic investigations in case of any customer complaints or system nonconformities. ▪ Responsible for organoleptic quality of the end products in terms of taste, look, smell, texture and overall customer experience. ▪ Training and leading a large food service team, providing disciplinary action and international quality performance feedback. ▪ Liaising with concerned certification authorities, government healthcare bodies and the environment conservation and regulatory bodies. ▪ Preparation of required Food Safety, Quality & HSE reports and statistics for top management review. Preferred candidate profile Self-driven, proactive, conscientious and takes ownership of projects / tasks, willingness to learn/unlearn and work in a dynamic environment with limited resources, maturity to work alongside a multitude of cross-functional teams and external agencies.