About the CompanyFischer Measurement Technologies (India) Pvt. Ltd. is an ISO 9001 Certified company and 100% subsidiary of Helmut Fischer Group, Germany. Founded in 1953, Helmut-Fischer is an innovative leader in supplying instruments and solutions for precise material analysis, coating thickness, material testing, micro hardness measurement. Helmut Fischer is active around the globe with 22 Fischer subsidiaries including India and 32 sales offices in all key industrialized countries.Fischer products stand for high quality standards and highest precision. Fischer is also leader in customer service and enjoy high customer loyalty. Fischer is a reliable and competent partner offering appropriate consultation, extensive service and practical-oriented training events.Fischer Measurement Technologies (India) Pvt. Ltd. was incorporated in India in April 2006 with its H.O at Pune and today FISCHER instruments are used successfully in the field of Automotive, Auto-Components, Electroplating, Powder Coating, Electronics, Electrical, Galvanizing, Jewellery, Hallmarking, Research & Development and various other industries.Fischer offers comprehensive range of products using X-ray fluorescence, beta backscatter, magnetic, magnetic induction, eddy current, electrical resistance or coulometric methods. Their highly dedicated team of sales, service and application engineers are available to offer optimum solution and support in line with customer requirements.The high-quality level of Helmut Fischer instruments is driven through the co-operation with demanding partners. Helmut Fischer instruments are used with great success in all the technical fields in industry and research.Fischer India offers its customers the global advantage of its parent company with local expertise. We are the most experienced leader in this field as we have more than 75 years of competency and knowledge built since our inception in 1953.To know more about Fischer products and solutions please visit the RoleWe are looking for Service engineers at multiple locations - Pune, Mumbai, Surat, Jodhpur, Bengaluru, Coimbatore, Chennai, Vijayawada, Vishakhapatnam, Kadapa, Bhubaneshwar, Gurgaon and New Delhi. The role involves complete customer satisfaction by carrying out service activity of entire product range offering of the company in assigned territories across India. Job involves travel outside the allocated territory based on customer requirements and company needs.ResponsibilitiesPrimarily responsible for customer satisfaction.Service at any hour of the day should be implemented.To carry out service activity of entire product range of the company by attending the breakdown calls, carrying out preventive maintenance schedules and ensuring maximum uptime of the products.Total customer satisfaction should be his credo.Responsible for the after sales support to customers in both Industrial and Jewellery segments in assigned territories or other parts of the country.To carry out service activity at an optimum level to run the business of the Company in profitable manner.Maintain optimal outstanding and inventory of spares under agreed norms.To identify market needs and new opportunities and input to the Company head office.Establish key contacts with top management in Key Accounts.To be team player and work towards achieving company’s set goals and targets.QualificationsDiploma /Engineer in Electronics/ Instrumentation /Industrial Electronics.Required SkillsService experience of industrial products and exposure to industrial customer base relevant experience with the XRF or testing equipment industry preferred.Excellent Technical know-how and clarity of theoretical principles.Hands on attitude, eager to learn new things, problem solving bent of mind.Ability to resolve customer complaints either by self or by seeking help from superiors or colleagues.Affinity for traveling, desire to encounter challenges and accept the same.Team player & techno savvy, high ethical principles.Computer literate.Should be well versant with spoken and written English language.Preferred SkillsTotal experience: 2-3 years.Age: Around 25 - 30 Years.Pay range and compensation packageYou can expect interesting and future oriented working environment. You can implement and experiment with new ideas and your experience can be applied in a growing company. Your compensation will be performance based, according to your knowledge, skills and achievement of budgeted targets.Equal Opportunity StatementHelmut Fischer is committed to diversity and inclusivity in the workplace.
Job Title
Service Engineer