Pre-Opening Phase (Project Planning & Execution)Lead all phases of the hotel pre-opening including project readiness, budgeting, staffing, licensing, and procurement .Collaborate with developers, architects, designers, and brand teams to ensure the property meets all luxury standards.Finalize operational manuals, SOPs, OS&E planning, and critical path timelines.Recruit and onboard all senior leadership roles in line with project milestones.Commercial & Strategic PlanningWork closely with Sales, Marketing, and Revenue leaders to formulate and execute pre-opening sales strategy .Develop pricing, positioning, and branding frameworks aligned with target markets and guest segments.Build key relationships with corporate accounts, travel partners, and influencers in the destination market.Team Leadership & Culture BuildingFoster a high-performance culture based on trust, accountability, and guest-centricity.Ensure successful training programs are executed for all operational departments prior to soft opening.Drive alignment with brand service values and behavioral standards across departments.Financial, Compliance & GovernanceFinalize and manage pre-opening and operational budgets , working closely with corporate finance and ownership.Ensure all statutory and legal compliance is met, including licenses, fire safety, HR policies, and municipal regulations.Establish procurement strategy for FF&E/OS&E in collaboration with project and purchasing teams.️ Opening & Operational ReadinessConduct soft opening and trial runs; ensure readiness for inspection, VIP previews, and press launches.Lead the transition from pre-opening to steady-state operations ensuring continuity in service delivery.Monitor guest satisfaction, service delivery, and P&L performance from day one.
Job Title
General Manager