Job Title

JOB SCOPE The ideal candidate for this role is a proven sales performer adept in direct-toconsumer consultative sales who excels at working with high ticket size products. As an upGrad Admission Counsellor (AC), you will help prospective learners find the right educational course to upskill themselves and progress in their careers. You will guide them through the decision-making process and persuade them to enroll in upGrad programs. RESPONSIBILITIES & DUTIES  Act as a mentor and guide for potential learners, offering career advice and insights into how upGrad can accelerate their professional journey.  Provide personalized career counseling to potential learners, assisting them in charting their career trajectory and demonstrating how upGrad can facilitate their goals.  Meet weekly enrollment, revenue, and collection targets to contribute to the overall success of the organization.  Establish the unique value and effectiveness of upGrad's online/blended learning model to potential learners.  Manage the complete sales lifecycle for assigned leads, including initiating contact, conducting product demonstrations, closing sales, and nurturing post-sales relationships.  Maintain a comprehensive database of lead interactions within the CRM system, offering continual feedback to the marketing team to enhance lead quality. BASIC ELIGIBILITY CRITERIA  Minimum of 2 to 5 years of B2C sales experience, with at least 1 year spent in a single company.  Prior experience in selling education products (Preferred).  *Minimum graduation or above, with qualifications from relevant backgrounds preferred:  Previous experience working a 6-day work week.  Currently working in the capacity of an individual contributor.  Proven track record of meeting targets in the existing company. *Note: Graduation is a requirement for the role, but exceptions may be made for candidates unable to complete their degree due to specific circumstances, provided they meet all other required criteria. SKILLS  Excellent written and verbal communication skills, including strong interpersonal and presentation abilities.  Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.  Ability to persuade learners towards enrolling in courses while ethically influencing their decisions.