Walk-In BPM – Launch Your Career in Customer Support & IT Service Desk! Locations: Bengaluru (Interview), Job Locations : Pune or Bangalore ️ Walk-In Dates: 4th July 2025 ⏰ Time: 10:00 AM to 1:00 PM Venue: Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078, Land Mark : Sindhoora Convention Center Mode: 100% Work from Office (WFO) Who We’re Hiring We’re on the lookout for fresh graduates (0–1 year experience) who are enthusiastic, tech-savvy, and have a passion for customer excellence. If you’re looking to grow with a global leader, this is your chance to start strong! Open Roles: 1. IT Service Desk – Voice Support Troubleshoot and resolve issues on VPN, O365, Active Directory, Drivers, etc. Handle client queries over calls, chats, and emails Work with ticketing tools (e.g., Service Now, Remedy, Control M ) Understand OS platforms, basic networking & cloud concepts 2. Customer Support – Voice Process Provide first-level resolution and empathetic customer care Handle objections, build rapport, and ensure smooth resolutions Stay informed on product updates and tools Log tickets, track cases, and ensure timely follow-up ✅ What You Need to Bring ✔️ Excellent communication skills (written & verbal – English) ✔️ Willingness to work in US time zones (Night Shifts) ✔️ Any Full-time Graduate (No backlogs) ✔️ Commitment to 100% Work from Office (No Hybrid) ✔️ Readiness to complete client-specific training ✔️ Ability to handle 24x7 rotational shifts Preferred: Basic understanding of IT troubleshooting, Microsoft Office tools, or any customer support certification Mandatory Documents to Carry Updated printout of your resume Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport) All original academic documents for verification: ▸ 10th & 12th Marksheets ▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate) ⚠️ Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus. How to Attend the Walk-In Carry a copy of this email/invitation Register your application in advance Walk in to the Infosys Bengaluru JP Nagar Campus on 4th July 2025 between 10:00 AM – 1:00 PM Why Infosys BPM? Work with a global brand Extensive training & upskilling programs Fast-track career growth in tech support or customer success Dynamic, inclusive, and team-oriented culture Come build your career with Infosys BPM. Let’s grow, together. We can’t wait to meet you! Warm Regards, Talent Acquisition Team Infosys BPM Ltd. Human Resources | INFY HR Bangalore | Pune | Global Locations Transforming Talent | Empowering Careers
Job Title
️grow with infosys bpm - hiring for voice-based service desk and customer support