Job Title

Job Title: Senior L3 Application Support Engineer (AS/400 & Modern Stack) Location: Bangalore, Karnataka, India On-site/Remote: On-site Are you the go-to expert when it comes to solving the toughest technical puzzles? Do you thrive in a high-stakes environment where your skills directly protect and enhance mission-critical systems? We are seeking a highly skilled Senior L3 Application Support Engineer in Bangalore to join our elite team. This is a unique opportunity to become the ultimate authority for a complex and fascinating technology landscape, bridging the gap between robust legacy systems (AS/400) and modern applications (Java,. Net, APIs). If you're a master diagnostician who loves a challenge, we want to talk to you. Your Impact & Responsibilities: Become the Final Authority: Act as the ultimate escalation point for diagnosing and resolving the most complex application incidents. You are the last line of support. Master of Monitoring: Leverage advanced monitoring tools like Dynatrace and IBM Monitoring to proactively identify issues, perform deep-dive log analysis, and conduct thorough Root Cause Analysis (RCA). Bridge Technology Worlds: Serve as the Subject Matter Expert for both our core AS/400 platforms (RPG, COBOL, DB2) and our modern application stack. Drive Permanent Solutions: Partner closely with Development, Infrastructure, and Business teams to move beyond temporary fixes and implement robust, permanent solutions. Champion Knowledge: Develop and refine our knowledge base by creating clear, concise Standard Operating Procedures (SOPs) that empower the entire support organization. ✅ What You'll Bring to the Table: Proven Experience: 7+ years in a high-pressure Application or Production Support role. Elite Problem-Solving Skills: An exceptional ability to troubleshoot and resolve complex, intermittent, and critical issues. Legacy System Mastery: Deep, hands-on expertise with the AS/400 operating system, including RPG, COBOL, DB2, and CL. Modern Tech Proficiency: Good working knowledge of applications built on Windows,. Net, Java, and experience supporting APIs. Database & Monitoring Skills: Strong SQL skills and hands-on experience with enterprise monitoring tools. Exceptional Communication: The ability to articulate complex technical concepts to diverse audiences. Bonus Points If You Have: Previous experience in software development (. Net, Java). A solid understanding of networking concepts. Experience supporting applications hosted in private cloud environments (MPI/POD). Knowledge of any other scripting languages. Why Join Us? You'll be part of a highly collaborative team of experts dedicated to technical excellence. This role offers the unique satisfaction of solving critical challenges and making a tangible impact on business stability and performance every single day. If you are ready to take on a role that will challenge you and reward your expertise, apply today! #Hiring #Application Support #L3 Support #Production Support #AS400 #i Series #RPG #COBOL #Fintech #Tech Jobs #Bangalore Jobs #ITJobs #Problem Solving #Dynatrace