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Job Title


Client Servicing Executive


Company : INK IN CAPS


Location : Bhavnagar, Gujarat


Created : 2025-08-01


Job Type : Full Time


Job Description

Client Servicing Executive – V-EstateLocation: Lotus Corporate Park, Goregaon East, Mumbai Experience: 2 Years Employment Type: Full-time Joining: Immediate preferred (1 month notice period)About V-EstateV-Estate is a tech-enabled platform transforming how real estate projects are showcased, sold, and experienced. We work with some of India’s leading developers to build immersive 3D digital walkthroughs, interactive sales centers, and virtual tools that bring projects to life before they’re even built. We’re expanding our client servicing team to support growing demand and deliver seamless, high-quality execution. Role ObjectiveAs a Client Servicing Executive, you will play a key role in ensuring smooth coordination across clients and internal teams. From onboarding new projects to quality checks, status tracking, and review management — you’ll drive communication, ownership, and attention to detail across every stage of the client journey. This is a fast-paced, detail-heavy role that requires structured thinking, strong communication, and a bias for problem-solving. Key ResponsibilitiesAct as the client’s main point of contact during onboarding, production, and review stagesReview and organize project assets (CADs, reference files, design data) received from clientsCollaborate with 3D design, UI, software, and tech teams to align on delivery goalsTrack and close internal queries, feedback loops, and version control cyclesSchedule and lead feedback calls with clients; capture notes and share clear actionablesConduct thorough QC checks across design, walkthroughs, and software modulesMaintain project trackers, delivery timelines, SOW references, and approval logsProvide hands-on support for demos, client presentations, or live walkthroughs if neededEnsure communication is always clear, timely, and empathetic — internally and externallyYou’re a Great Fit If You:Have 1–2 years of experience in client servicing, project coordination, or operationsCommunicate clearly in both verbal and written formats (especially emails and feedback notes)Are highly organized, responsive, and comfortable juggling multiple deadlinesHave a working understanding of digital projects, design workflows, or real estate marketingCan work closely with creative, product, and tech teams — and bring structure to complexityTake initiative, show ownership, and stay calm under deadline pressureBonus If You Bring:Experience working with real estate, architecture, or immersive digital contentFamiliarity with tools like Google Sheets, Notion, Figma, Trello, or ClickUpExposure to QC, UI/UX walkthroughs, or demo setupsWhat You’ll Gain: Experience working with some of India’s top real estate developersExposure to a fast-growing product ecosystem in the 3D virtual tech + proptech spaceCross-functional learning across design, tech, and client strategyA collaborative team that values ownership, attention to detail, and communicationClear pathways to grow into senior roles in client strategy, account management, or operations Who Should Not Apply:Those looking for a passive or back-office coordination roleCandidates uncomfortable managing multiple stakeholders or juggling multiple projectsAnyone unwilling to take ownership or who prefers waiting for instructionsThose expecting only client interaction without operational involvement (QC, reviews, follow-ups, etc.)Candidates who dislike structure, documentation, or cross-functional follow-ups