Job Title

Job Role: Digital Transformation Consultant/ Leader Job Type: Contract for 1 year (Can be extend to 2 years) Job Location: Bangalore Experience: 15 + Years into BPO and StaffingRole Overview We are seeking a highly skilled Digital Transformation Consultant for a one-year contract to enhance.We competitive edge through technology-enabled services. The consultant will assess our current technology landscape, identify cost-effective solutions, and recommend pragmatic strategies to optimize operations and drive business growth in the Staffing and BPO sectors.Key Responsibilities •Technology Assessment : Evaluate the existing level of technology integration within our operations, including systems, processes, and tools used for workforce management and client delivery.•Strategic Recommendations : Develop practical, cost-conscious technology solutions to enhance operational agility, efficiency, and competitiveness in the Staffing and BPO sectors.•Competitive Analysis : Analyze industry trends and competitors’ technology adoption to propose solutions that position us to win new business and retain clients.•Solution Design : Create actionable plans for implementing technology solutions, including workforce management tools, automation, data analytics, or client-facing digital platforms.•Stakeholder Collaboration : Work closely with leadership and operational teams to align technology solutions with business goals and client expectations.•Cost Optimization : Ensure all recommendations are budget-conscious, maximizing ROI while addressing the unique needs of a manpower-heavy organization.•Implementation Guidance : Provide clear roadmaps and support for the adoption of recommended technologies, ensuring minimal disruption to ongoing operations.Qualifications •Industry Experience : Proven experience in the Staffing and BPO sectors, with a deep understanding of its operational and technological needs.•Digital Expertise : Strong knowledge of technology solutions relevant to workforce management, such as HRIS, CRM, automation tools, or data analytics platforms.•Cost-Conscious Innovation : Demonstrated ability to design and implement cost-effective technology solutions tailored to business needs.•Analytical Skills : Expertise in assessing technology landscapes, identifying gaps, and proposing actionable improvements.•Communication : Excellent ability to present complex technical concepts to non-technical stakeholders and collaborate across teams.•Problem-Solving : Strong strategic thinking with a focus on pragmatic, results-driven solutions.•Education : Bachelor’s degree in IT, Business, or a related field. Advanced degrees or certifications in technology or business management are a plus.Preferred Skills • Familiarity with industry-specific tools (e.g., applicant tracking systems, workforce scheduling software, or client management platforms). • Experience with cloud-based solutions, AI-driven automation, or low-code platforms. • Knowledge of data-driven decision-making and analytics for operational optimization.Contract Details •Duration : 1-year contract with potential for extension.•Engagement : Full-time consulting engagement, based in Bangalore with travel as required.•Compensation : Competitive, commensurate with experience.