Job Title

About the CompanyAs a Project Manager within TP.ai Data Services, you will lead the planning, execution, and optimization of high-impact AIML and GenAI projects with a strong emphasis on crowdsourcing and Gig enabled operations. You will oversee global, cross-functional teams supporting initiatives such as data labeling, model evaluation, synthetic data generation, red teaming, and AI safety, all delivered through TP’s rapidly scaling crowdsourcing ecosystem. This role requires a proactive leader with proven experience managing complex, distributed projects and deep familiarity with gig and crowdsourcing workflows.About the RoleLead and manage the end-to-end delivery of AIML and GenAI data projects, including multimodal annotation (text, image, video, audio), model testing, and trust & safety validation. Own the design, setup, and scaling of crowdsourced projects, including contributor onboarding, performance optimization, and SLA compliance. Drive stakeholder alignment across delivery, product, client, and workforce teams, ensuring all parties are coordinated and informed. Maintain project timelines, delivery trackers, issue logs, and reporting dashboards across multiple workstreams and global geographies. Lead weekly project reviews, client updates, and internal reporting to ensure transparent communication and continuous improvement. Analyze project KPIs, contributor throughput, and quality metrics to identify bottlenecks and drive operational excellence. Develop and document scalable SOPs, workflows, and contributor playbooks that promote consistency and gig-readiness. Identify automation and tooling opportunities to streamline high-volume annotation and validation workflows. Support training material creation and rollout for internal teams and crowdsourced contributors.QualificationsMinimum 5 years of project management experience, ideally in consulting, tech operations, digital BPO, or AI data services. Demonstrated experience managing gig economy or crowdsourcing projects (e.g., task routing, community management, contributor QA). Strong project management skills with proficiency in tools like MS Tools, Excel, JIRA, Asana, or Smartsheet. Solid analytical ability and comfort working with performance metrics, dashboards, and workforce data (Excel, Google Sheets; Power BI/Tableau etc). Proven track record of managing global teams across multiple time zones and cultures. Strong communication and stakeholder management skills — able to lead client-facing discussions and cross-functional meetings. Bachelor’s degree required; preferred in Business, Operations, Information Systems, or related field. PMP, Agile, or similar project management certification is a plus. Diversity: Female candidates more preferred.Note : The role will be expected to work in US Time Zone (Eastern) as standard but may be required to change time zones occasionally as projects dictate