Job Title: Travel Sales Executive – UK & USA Market (Overnight Shift)Company: Technomine Group of CompaniesLocation: Initially Ahmedabad Gujarat for 6-7 Months for training purpose, after that it is Gurugram Location. Shift: Overnight (UK & USA Market Support)Experience Required: Minimum 2+ YearsGDS Required: Amadeus, Sabre, GalileoSalary : - No Bar for the right candidate!! Welcoming candidates from all over INDIA !!Food and Accommodation Facility is availableJob Summary:Technomine Group of Companies is looking for an experienced and detail-oriented Travel Consultant to join our team supporting the UK/USA Market during overnight shifts. The ideal candidate must have a solid background in handling end-to-end travel operations using GDS platforms like Amadeus, Sabre, and Galileo, along with strong problem-solving skills and experience dealing with Ticketing.Key Responsibilities:Manage flight and hotel reservations, cancellations, schedule changes, refunds, and reissues using Amadeus, Sabre, and Galileo.Handle PNR creation and updates, including SSR requests and special service handling.Process ticket voids, reissues, and refunds, including securing lower fare bookings when possible.Support global corporate clients with travel bookings and modifications.Follow up on refund cases and ensure timely resolution.Manage and respond to escalation mailbox inquiries in a professional and timely manner.Provide training and refresher sessions to colleagues to ensure team knowledge and performance.Maintain accurate records of all client interactions and ticketing activities.Expert in handling airline campaign calls & online queries (PPC/Meta)Handling queries from US, Canadian clients over phone & emails related to flights, hotel bookingsExpertise in handling Meta and destination oriented clientsTravel insurance & car transfers/rentalsRequirements:2+ years of experience in international travel operations, specifically for the UK/USA market.Proficiency in Amadeus, Sabre, and Galileo GDS platforms.Experience handling corporate clients in a travel services environment.Strong understanding of fare rules, ticketing, reissues, and refunds.Excellent communication and email handling skills.Ability to work overnight shifts and manage UK market time zone requirements.Team player with a focus on training and knowledge sharing.Nice to Have:Familiarity with fare audits and quality control processes.Experience in customer escalations and issue resolution.Why Join Us?Be a part of a growing global travel support team.Work with prestigious corporate clients.Opportunities for growth, learning, and internal training initiatives.Competitive compensation and a supportive work environment.
Job Title
Airline Travel Sales Executive