Job Title

Company Description Mkt-Intell, a trusted telecom advisor to leading businesses, governments, and institutions, provides support and advisory services across various sectors. With deep industry expertise and global reach, we tackle significant challenges for our clients. Our commitment to making a positive impact on a grand scale sets us apart.Role Description This is a full-time on-site role for a Customer Success Manager at Market Intelligence And Consulting Private Limited in Pune. The Customer Success Manager will be responsible for ensuring customer satisfaction, retention, and building strong relationships. Day-to-day tasks include providing top-notch customer service, analyzing data to drive decisions, and fostering customer loyalty.Qualifications Customer Satisfaction and Customer Retention skills Analytical Skills for data-driven decision-making Relationship Building abilities Customer Service expertise Excellent communication and interpersonal skills Experience in the consulting or market intelligence industry is a plus Bachelor's degree in Business Administration or related field