Job Title: Application Support EngineerLocation: Mumbai / RemoteJob Type: ContractDuration:6 MonthsAbout the Role:We’re looking for an experienced Application Support Engineer with 5+ years of hands-on experience in supporting cloud-based applications hosted on AWS and built using modern technologies like Node.js, Python (Django), React, MongoDB, and PostgreSQL. The ideal candidate is a strong problem-solver with deep API and database troubleshooting skills and a passion for improving system reliability and performance.Key Responsibilities:Provide advanced technical support for cloud applications hosted on AWSDiagnose and resolve issues in applications built with Python (Django), Node.js, React, MongoDB, and PostgreSQLTroubleshoot RESTful API issues and monitor system performanceWork closely with development, QA, and DevOps teams to identify and resolve application bugs and incidentsMaintain and update support documentation and troubleshooting guidesImplement monitoring, alerting, and incident management best practicesParticipate in on-call rotation for high-priority production supportRequired Qualifications:Bachelor’s degree in Computer Science or related field5+ years of application support and troubleshooting experienceStrong knowledge of AWS services (EC2, S3, Lambda, CloudWatch, API Gateway)Proficiency in debugging applications using Python, Django, Node.js, ReactDeep understanding of MongoDB and PostgreSQLSolid experience with RESTful APIs and API-level issue resolutionFamiliarity with DevOps practices and CI/CD pipelinesVersion control knowledge using GitStrong database troubleshooting expertiseExcellent communication and cross-team collaboration skillsPreferred Qualifications:AWS certification (Developer or Solutions Architect preferred)Experience with Docker and KubernetesExposure to open-source application hosting and supportKnowledge of cloud application security best practicesFamiliarity with performance monitoring tools like Sentry, Datadog, or New Relic
Job Title
Application Support Engineer