Job Title

Get To Know Us First!Who We Are At interface.ai, we’re redefining the future of banking with AI. Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions. Our mission: To make banking effortless, intelligent, and profitable—enhancing user experience while boosting revenue and efficiency for financial institutions. We’re not just another AI company. Our proprietary AI, built 100% in-house, is designed for zero-shot learning, achieving 90%+ accuracy on Day 1. With a world-class team from Microsoft, ISB, and IIMs, and a 1,800% growth rate in the last year, we’re shaping the future of AI in financial services. Join us to build something transformative.Careers - - – SDE III – Backend + AILocation: India (Remote)Function: Engineering – Product EngineeringReports to: Engineering Manager – Product EngineeringAbout the RoleWe are looking for a Software Development Engineer III to join the team behind Sphere, our flagship conversational AI platform powering intelligent voice and digital assistants across financial services. Sphere handles millions of conversations, transactions, and decision-making moments—making it one of the most critical and high-revenue systems in our ecosystem.In this role, you will lead the development of scalable backend systems that enable natural, secure, and context-aware AI interactions. You’ll work at the intersection of real-time systems, speech infrastructure, and agentic AI orchestration, helping define how end users and institutions experience AI across voice and chat interfaces.What You’ll Do Design and build high-availability, low-latency services powering AI-based voice and digital agentsContribute to the orchestration logic that handles tool invocation, conversational memory, session management, and multi-turn logicIntegrate backend systems with AI components such as language models, speech pipelines, and structured data sourcesCollaborate with cross-functional teams including ML, product, compliance, and UX to deliver intelligent and trustworthy user experiencesIdentify and resolve performance bottlenecks, reliability issues, and system-wide scalability challengesParticipate in design and architecture reviews, and mentor junior engineers across the teamUphold engineering excellence through strong documentation, testing, observability, and DevOps practices What You’ll Bring4+ years of experience in backend engineering, ideally working on real-time or user-facing platformsStrong programming skills in Node.js, with deep understanding of asynchronous programming and system designProven experience building and scaling distributed services, APIs, and event-driven systemsFamiliarity with infrastructure tools such as Docker, Kubernetes, and CI/CD pipelinesExperience integrating services with data stores, message queues, and external APIsExposure to conversational AI, LLM infrastructure, or voice interfaces Bonus Points:Experience working on AI-enabled or ML-integrated platformsUnderstanding of compliance, security, and auditability requirements in regulated environmentsPrior experience working in fast-paced, high-growth product teamsWhy Join Us?Work on the most impactful and revenue-generating platform in the organizationBuild infrastructure for real-time intelligent agents—across both chat and voice modalitiesCollaborate with top-tier AI researchers, designers, and engineers in a fast-moving, high-trust environmentHelp shape the future of human-AI interaction in a mission-driven company at scaleReady to lead with impact? Apply now.