Job Title: Sales Head / Senior Sales Counselor Location: The Face Company, M Block Market, GK2, New DelhiIndustry: Luxury Aesthetics & WellnessExperience: Minimum 3 years in premium beauty/wellness/aesthetics or luxury service salesAbout The Face Company Where clinical precision meets artistic excellence. At The Face Company, we redefine beauty with international techniques, world-class treatments, and an obsessive commitment to results. We are a luxury destination for semi-permanent makeup, skin health, and wellness solutions — all under one elegant roof.Role Overview As the Sales Head / Senior Sales Counselor, you will be the face of our premium offerings. Your primary responsibility is to convert high-intent leads into long-term clients , consultatively selling services and packages that are tailored to their needs, while elevating every interaction with luxury and empathy.Key Responsibilities Lead Conversion: Handle inbound and walk-in leads, conduct in-depth consultations, and close service and membership package sales confidently.Client Profiling: Understand client preferences, skin goals, and pain points to recommend the most suitable treatments.Package Upselling: Strategically introduce high-ticket packages or add-ons with clarity, conviction, and zero pushiness.CRM Ownership: Maintain accurate records of follow-ups, conversations, client notes, and lead nurturing strategies via the CRM.Sales Reporting: Share weekly sales reports, conversion metrics, and goal progress with management.Coordination: Collaborate with front desk, clinical team, and marketing to align on campaign leads and performance.On-Ground Promotions: Actively participate in events, launches, and client engagement activities to boost conversions.Ideal Profile Proven success in closing high-value services or packages in aesthetics, beauty, wellness, or luxury retailPolished, articulate, and emotionally intelligent with excellent presentation skillsStrong understanding of the luxury consumer psyche — patient, proactive, and never transactionalConfident in suggesting services across multiple categories (skin, brows, injectables, etc.)Fluent in English and HindiTech-savvy with experience in CRM tools (e.g., Zenoti, Salesforce, HubSpot)Performance Metrics Lead-to-conversion ratioRevenue generated via individual salesClient retention & rebooking ratesPackage penetration rate across services
Job Title
Skin Clinic Sales Head