Job Title

Role Overview: Recruitment/Account Manager – Recruitment (India Market) Location : Noida Sector 63, IndiaWe are seeking an experienced and strategically-minded Delivery Manager – Recruitment to spearhead our end-to-end recruitment operations across diverse domains within the Indian market. You will be responsible for leading and mentoring a team of recruiters, driving process excellence, ensuring robust SLA performance, and championing continuous operational improvement. This role requires close collaboration with Account Managers, Directors, VPs, and CXO-level stakeholders, both internal and client-facing.Key Responsibilities: Recruitment Delivery Leadership: Lead the entire recruitment lifecycle for roles within the Indian market – from strategic sourcing and meticulous screening to conducting interviews, negotiating offers, and facilitating seamless onboarding. Partner closely with internal hiring stakeholders and account leads to deeply understand role requirements and expectations, ensuring alignment on candidate profiles. Team Leadership & Talent Nurturing: Mentor, guide, and empower a team of dedicated recruiters, fostering a high-performance, results-driven culture. Define clear, measurable targets and manage critical SLA KPIs, including but not limited to time-to-fill, interview-to-offer ratio, fill rate, and diversity outcomes. Implement effective coaching strategies to enhance individual and team capabilities. Process Optimization & Compliance Adherence: Refine, standardize, and implement best-in-class Standard Operating Procedures (SOPs) for recruitment activities tailored to the Indian context. Champion the integrity and optimal usage of our Applicant Tracking System (ATS) across the team. Ensure all recruitment practices strictly adhere to relevant Indian labor laws, compliance standards, and internal quality benchmarks. Performance Management & Strategic MIS Reporting: Rigorously track and analyze key performance indicators (KPIs) such as time-to-hire, cost-per-hire, offer acceptance rate, and submission-to-hire ratios. Identify trends, pinpoint potential bottlenecks, and provide actionable, data-driven insights to senior stakeholders for informed decision-making. Prepare comprehensive Management Information System (MIS) reports. Resource & Capacity Planning: Accurately forecast hiring demand across various domains within India. Strategically plan recruitment bandwidth and efficiently manage activity peaks through astute prioritization and optimal resource allocation to meet aggressive hiring targets. Stakeholder & Vendor Relationship Management: Cultivate and maintain strong, trusted relationships with a diverse range of internal clients, including senior leadership, HR business partners, and hiring teams. Effectively manage and nurture relationships with external partners and vendors (e.g., job portals, recruitment agencies) to scale recruitment operations efficiently within the Indian market.Required Qualifications: 5–8 years of progressive experience in talent acquisition, with a minimum of 2 years in a leadership role overseeing or directly delivering full-cycle recruitment operations. Demonstrated strong domain expertise across IT, Non-IT, or cross-functional roles prevalent in the Indian job market. Experience in Contract and contract to hire must have with IT Service Companies and MNC Proven excellence in stakeholder management, encompassing interactions with senior leadership and key clients. Hands-on, practical experience with Applicant Tracking System (ATS) platforms and a strong understanding of recruitment analytics. Exceptional communication skills (both verbal and written), with the ability to articulate strategies clearly. A strategic planner with a keen eye for quality, consistently focused on achieving and exceeding Service Level Agreements (SLAs) within dynamic and fast-paced timelines. Familiarity with the nuances of the Indian recruitment and staffing landscape is must have