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About Us WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come. With approximately 4,500 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally , in 550 offices across 40 countries , we engineer projects that will help societies grow for lifetimes to come. At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise. Job Role- Business Support Administrator Job Location - Bengaluru, Karnataka, India Responsibilities Role Summary Professional administrator. Expert problem solver. Impeccable organizer. These are just a few attributes of a WSP Business Support Administrator. Responsible for providing a professional and effective administrative and business support service. You will be required to collaborate with multiple teams across the business to successfully support a range of requests. You will engage with colleagues to fulfil a range of support requests and ensure service level agreements (SLA’s), and performance standards are met. This is an exciting and varied role, and a snapshot of your typical tasks might include (but are not restricted to): Preparation of presentations, documents, reports, accessibility and work winning material to a high standard in line with WSP brand guidelines. Purchases and system support. Support project tasks and requests. Provide a high standard of client and employee care by proactively dealing with queries or issues in a timely and professional manner. Act as the first point of contact for questions and queries and provide support in relation to current systems, policies, procedures and business continuity. You will gain invaluable insight and experience of working for one of the world's leading engineering professional services firms and will work with internal stakeholders across our many and varied different functions and projects. Your Team The UK GCC Business Administration team is the backbone of the UK WSP business and is vital to the smooth running of the business. With clearly defined career pathways and exciting opportunities to develop, the team is made up of a Business Support team consisting of Business and Project Support, Document and Accessibility specialists, Graphics, Concierge, Travel and Fleet. We also have a Personal Assistant network providing support to our senior leaders. As a Business Support Administrator, you will report to a Business Support Lead. You will be able to meet your colleagues, share tips and best practice, proactively contribute to ensuring a safe and healthy working environment and get involved in new initiatives and ideas. Qualifications An eye for detail, can communicate effectively and work independently and efficiently. Good working knowledge of Microsoft 365, including Word, PowerPoint and Excel. Knowledge and understanding of Adobe InDesign and wider Adobe Creative Apps is advantage. Strong verbal and written communication skills, with excellent attention to detail. A university degree / Diploma. Display a flexible and adaptable approach. Have excellent prioritization skills. Have a minimum of 3+ years' experience working as a Business Support Administrator, Documentation Specialist, in delivering a high-quality business administration service in demanding and pressurized environments. Be very comfortable using their own initiative. Can collaborate and communicate effectively with other colleagues.