Job Title

Job Title:  Marketplace Specialist (Walmart , Wayfair & Alibaba) Company:  Exotic India Art Pvt. Ltd. Work Location:  Wazirpur Industrial Area, New Delhi About Us: Exotic India offers a unique selection of products that reflect the cultural traditions and lifestyle of India. We bring the best of India to enhance your living, touching every space and corner of your life. Our range of handpicked products are created and acquired, adhering strictly to our policy of Fair Trade, and celebrate India's famed arts, crafts, and spiritual depth with the aim to make India's culture and art accessible to all. We pride ourselves on fostering a dynamic and inclusive work environment where employees are encouraged to grow both personally and professionally. Job Description: Role Summary: We are seeking a highly motivated and detail-oriented Marketplace Specialist to manage and grow our presence on Wayfair, Walmart, and Alibaba . This role involves end-to-end ownership of marketplace operations including product listings, inventory sync, pricing strategy, campaign management, and sales optimization. The ideal candidate must have hands-on experience in managing these platforms and strong analytical and communication skills. Key Responsibilities: Product Listings & Catalog Management · Create, optimize, and update product listings on Wayfair, Walmart, and Alibaba platforms.. · Ensure product titles, descriptions, images, attributes, and categories are aligned with platform guidelines and SEO best practices. · Coordinate with design/content team for image and content requirements. Order & Inventory Management · Monitor inventory levels and ensure synchronization with internal systems. · Coordinate with warehouse/logistics for timely order processing and dispatch.. · Manage returns and cancellations efficiently while improving seller scores. Platform Operations & Compliance: · Ensure adherence to marketplace policies, terms, and operational standards. · Resolve listing errors, compliance flags, and performance warnings. · Maintain seller ratings by proactively managing customer feedback and complaints. Marketing & Promotions · Plan and execute marketing campaigns and promotions in collaboration with the marketing team. · Utilize tools such as Walmart Sponsored Products or Alibaba's marketing suite. · Track performance metrics for promotional campaigns and adjust strategies accordingly. Analytics & Reporting · Analyze sales performance and generate insights to improve conversion rates and GMV. · Report weekly/monthly performance with KPIs such as ROI, CTR, sales trends, fulfillment SLAs, etc. · Monitor competitor listings and suggest changes to stay competitive. Coordination & Strategy · Liaise with cross-functional teams – inventory, customer support, finance, and IT. · Provide insights and suggest growth strategies for each marketplace. · Identify new opportunities within the platform such as B2B, wholesale, or cross-border selling (especially Alibaba). Required Skills & Qualifications: · Bachelor’s degree in Business, Marketing, E-Commerce, or a related field. · 2-4 years of proven experience managing Wayfair, Walmart, and/or Alibaba marketplaces. · Strong knowledge of marketplace tools, dashboards, and data interpretation. · Excellent written and verbal communication skills. · Proficient in Excel, Google Sheets, and analytical tools. · Experience with e-commerce ERP systems and order management tools is a plus. Who Can Apply? · Experience in managing B2B platforms (especially Alibaba Global/1688). · Understanding of shipping logistics, SKU mapping, and warehouse integration. · Familiarity with digital advertising platforms used in marketplaces (e.g., Wayfair Sponsored Products, Walmart Connect). · Ability to multitask in a fast-paced environment with tight deadlines. Key Performance Indicators (KPIs): · Increase in monthly sales on each platform. · ⁠Listing accuracy and content health score. · Seller rating & platform compliance. · Inventory sync efficiency and order fulfillment rate. · ⁠ROI from promotional campaigns. What You Will Get Here: · Salary Range 40K – 50K CTC per month. · Health Insurance · Provident Fund · Opportunities for Professional Growth · Collaborative and creative work environment ·  Employee discounts on Exotic India Art products ·  Leave Encashment How to Apply: Interested candidates are invited to submit their resume and a cover letter to Please include "Marketplace Specialist Application" in the subject line of your email. Job Type: Full-time Working Days: Monday–Saturday Shift Timing: 09:30 AM – 06:30 PM