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Job Title: Pathways Manager Location: Vijayawada Company: upGrad Employment Type: Full-time About the Role upGrad is looking for a highly motivated and experienced Pathways Manager to lead our inside sales team in Vijayawada. This role is ideal for a sales leader who thrives in fast-paced, high-performance environments and has a passion for education and team building. You'll be at the forefront of driving revenue growth while shaping the learner experience in a high-impact, consultative sales setup. What You’ll Do ✅ Lead and manage a team of 10–15 Admissions Counsellors and 1–2 Team Leads ✅ Drive and achieve monthly/quarterly enrolment, revenue, and collection targets ✅ Own the entire sales lifecycle — from lead engagement to closure and post-sale support ✅ Monitor and optimize sales funnel quality and conversions ✅ Ensure regular training and upskilling of the sales team on product, profiling, and closure strategies ✅ Foster a high-retention, high-performance culture ✅ Track and manage team performance using data-driven input/output metrics ✅ Communicate the value of upGrad’s online learning to prospective learners Who You Are 3+ years of B2C sales experience (education sales preferred) Proven success leading Inside Sales teams of 30+ people A consistent top 10% performer in previous roles Excellent English communication and interpersonal skills Highly data-oriented and process-focused Empathetic, patient, and solution-driven Strong proficiency in MS Office (Word, Excel, Outlook) Why Join upGrad? At upGrad, we’re transforming lives through education. Be part of a growth-focused, learner-centric environment where your work creates real impact, and your career grows as fast as you do.