Job Title: Senior Business Analyst – Transaction Banking 1. Department Overview The Transaction Banking Services (TBS) unit delivers a comprehensive suite of products including: Trade and Supply Chain Finance Cash Management Payment Solutions These offerings are designed to help clients optimize working capital, automate operations, and streamline financial transactions. TBS serves a diverse client base across commercial, government, and financial sectors, providing a unified platform for all transactional needs. 2. Job Purpose The Senior Business Analyst plays a pivotal role in delivering new products and services through agile squads across digital channels such as: Web Mobile Host-to-Host (H2H) API Banking The role ensures enterprise-level scalability of features, manages product backlogs, supports testing and release planning, and provides technical and operational support. 3. Key Responsibilities Product Ownership & Delivery Collaborate with the Product Owner to define and prioritize epics/features. Maintain and publish channel backlogs regularly. Conduct customer usability testing and feedback workshops. Support release planning and pilot testing with clients. Manage incidents, problem tickets, and customer queries. Channel Expertise Proven experience in managing TBS channels: Internet, Mobile, API, H2H. Familiarity with platforms like iGTB, TCS-BANCS, iCashpro+. Expertise in corporate onboarding, user management, authorization matrix, and payment rules. Experience in customer migration to new platforms and API payload configuration. Payments Domain End-to-end processing of domestic and international payments. Knowledge of payment schemes in UAE, KSA, Egypt, India, and the UK. Proficiency in: SWIFT MT (1xx, 2xx, 9xx) ISO20022/SWIFT MX (pain.xxx, pacs.xxx, camt.xxx, remt.xxx) Local clearing formats (SARIE, SADAD, ACH, RTGS, NEFT, IMPS) Understanding of regulatory frameworks (PCI-DSS, Central Bank regulations). Experience with cheque clearing systems and virtual account setups. Agile Product Management Facilitate backlog refinement, sprint planning, and sprint reviews. Ensure backlog transparency and readiness for upcoming sprints. Collaborate with Scrum Masters and Solution Architects to optimize delivery. Create customer feedback loops and integrate insights into product development. Stakeholder Engagement Identify and manage internal and external stakeholders. Conduct feature prioritization sessions and alignment workshops. Represent the product in cross-functional meetings and agile ceremonies. Agile Events Participation Participate in: Quarterly/PI Planning Daily Standups Sprint Retrospectives Scrum of Scrums Prioritization Workshops Lead: Product Backlog Refinement Sprint Planning & Reviews Customer Experience Workshops Usability Testing Sessions 4. Person Specification Experience 15+ years in the regional banking industry. Specialization in Cash Management and Transaction Banking . Skills Strong ability to translate business needs into technical requirements and vice versa. Excellent stakeholder management and interpersonal communication. Proficiency in agile methodologies and digital banking platforms.
Job Title
Senior Business Analyst- Transaction Banking