Senior Manager/ Manager – Meetings and Incentives (Representing a major South-East Asian destination in India) Basic Skills & Attributes Promoting Meeting and Incentive Group Travel to a premier destination in Asia Knowledge of the Meetings and Incentives market, including corporate decision makers and MICE travel agents Prepared to regularly meet with senior corporate decision makers (70%) and travel agents (30%) to promote Meetings and Incentives. Maintaining Time management (between promotion calls and desk work), adhering to strict timelines. Account Servicing – Destination Knowledge, market segments & and target audience. Client Servicing Skills - effectively managing interactions with clients and destination counterparts daily independently. Able to give inputs on Market Strategy & Plans for annual promotional budgets Communication Skills – Strong English language skills. Ability to communicate clearly and independently. Presentation Skills – during one-on-one meetings | client pitches | and larger audiences at seminars Knowledge & Market Intelligence: Outbound MICE Travel Trends | Macro Business Environment Competition & Market Situation Analysis Contribution towards the in-house industry database. Technical Skills - efficiency with Microsoft Office/ other applicable programs. Ability to work with Excel and PowerPoint/ Canva is essential. Ability to analyze market conditions Must have some experience in Incentive Group Sales or Corporate Sales with an established hotel chain. Personal Skills & Attributes Build Rapport with Travel Trade & Airline Partners / Corporate Customers / Industry Associations Ability to work in a team Punctuality – at work as well as for client meetings Maintaining Confidentiality and Integrity Discipline and adherence to company rules (esp. housekeeping standards, absenteeism etc.) Creativity in Destination Pitching (adapting content to be more India-specific) Preparation of Marketing Overview Presentations / Reports / Research for background information Ability to escort corporate and travel agent groups overseas for familiarization trips. Marketing Coordination Coordinate execution of MICE marketing & co-op campaigns Vetting of first-cut of proposals- for quality and return on investment. Ensuring Implementation & Delivery of KPIs within plan timelines. On completion of project, procuring supporting documents and invoices. Market feedback - Attend Con-calls with details on competitor activities and other relevant information. Trade Education Conduct periodic Trade Presentations / Product Updates Product Development with key Trade Partners- Introduce, refresh & integrate Hong Kong's core experiences (for M&I and MICE Cruise) Marketing Reports Prepare & Submit Weekly Sales Reports Prepare & Submit Monthly / Half-Yearly MICE Reports as per schedule KPIs Corporate, Trade & Association outreach (min. 25 new contacts per month; with Min. 15 Corporate) General: Only applicants with the relevant experience listed above should apply. Others will be automatically disqualified. Salary: As per experience Location: Mumbai Only.
Job Title
Manager/ Sr. Manager- Meetings & Incentive Travel