Job Title

Job Title - Enterprise Technology Engineer Location - Pune Must Have Skills - C#, Cloud Services and Architecture, Logging and Monitoring, Infrastructure You will work with As a member of a high-energy, top-performing team of engineers, collaborating with product managers and platform teams to ensure the availability, performance, and reliability of core internal tooling systems that empower enterprise engineering workflows. Let me tell you about the role As a Core Tooling Products Support Engineer, you will be responsible for the daily operations, incident response, and performance monitoring of digital tooling services. You will work closely with engineering teams to address issues, recommend improvements, and contribute to the operational maturity of our tooling platforms. This is a hands-on role where your problem-solving skills will directly impact developer productivity and system reliability! What you will deliver Monitor and maintain the health and performance of internal tooling platforms , ensuring smooth service. Solve operational issues, conduct root cause analysis, and apply fixes or workarounds. Collaborate with software engineers and platform teams to address support escalations and dependencies. Contribute to tooling enhancements, documentation, and automation of support tasks. Track service-level indicators and assist in ensuring uptime, performance, and compliance standards. Participate in incident reviews and help strengthen post-incident learning and documentation. What you will need to be successful (experience and qualifications) Technical skills we need from you Bachelor’s degree in Computer Science, Engineering, or a related field—or equivalent practical experience. 3+ years of experience in software support, internal tooling, or platform operations. Proficient in Python. Familiarity with TypeScript and C#; must be comfortable troubleshooting across platforms. Understanding of cloud platforms such as AWS or Azure, and the services supporting engineering tooling. Experience with relational and NoSQL databases, especially for querying and operational tuning. Essential skills Ability to troubleshoot tooling issues across layers—code, configuration, integration, or environment. Basic experience with monitoring tools, logging systems, and incident response practices. Willingness to document recurring problems, solutions, and service behaviors. Strong communication skills and ability to collaborate with engineers and technical users. Skills that set you apart Exposure to CI/CD platforms, developer tooling, or engineering enablement products. Experience working in support roles within compliance-focused or regulated environments. Curiosity to learn and improve tools, processes, and systems that impact engineering productivity. About bp Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Even though the job is advertised as full time, please contact the hiring manager or the recruiter as flexible working arrangements may be considered.