Job Title

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon is seeking Operation Manager for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. The L4 manager will be the first POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Apart from handling people (team of L3 and PA), the L4 manager will also drive deployment of solutions coming out from various improvement initiatives viz. VRID hygiene, Accruals improvement, In-transit loss reduction, Developing safety culture for Drivers, Truck Utilization improvement, New projects (Totes, PFS) etc. at zonal level. In BAU, he/she will be rostered in shifts for keeping a tab on operations & work on improvement projects.Essential FunctionsCarrier manager for coordination with NOC & carriers· GB development initiatives· Driving improvement KATA Opportunities:o Truck utilizationo Carrier arrival performance at destinationo Accident analysis· Prepare bridge for WBR· BAU Ad-hoc Planning & analysis· Coordinate with SLP & carrier to reduce in-transit losses· Engage with Safety to improve yard & road safety· Drive R4D training & adoption with carriers· Manage and raise MR PO process· Resolution of invoice queries (both Vendor/Amazon)· PO Fund additions for on-time payments· Maintain distance annexure & route codes· Accruals Preparation· Drive R4C adoption to improve carrier experienceo Pre-registration complianceo LTR codingo Load boardo Self-invoicingo Driver assignment for R4D· Align vehicle fleet plan with stakeholders (FC, SC, LM, SF)· Input preparation for Automated Planning (such as MRO)o Distance & Transit time inputs for all OD pairso Prepare manual vehicle plan as an inputo Run tool to optimize routeso Analyze tool output for execution feasibilityo Re-configure vehicle run plano Work with NDC for necessary truck filter changes· Lane level cube analysis to improve planning accuracy· Prime Now & WHT Managemento Fleet planning based on forecasto Accruals preparationo Launch of new arc movements· Data analysis & Execution of New Projects - SFC, Totes, etc.· New SC, FC, Station Launcheso Pilot run & feasibility checko Prepare vehicle fleet plano Carrier allocation· ART Event executiono GB training and ramp up before peako Re-routing of vehicles to increase vehicle turnso In-transit break-down recovery/rescue planningo Mechanic arrangement at Originso Vendor Control Tower ManningBASIC QUALIFICATIONS:- 1+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Can push and pull wheeled dollies loaded with products up to 100 pounds during shiftsPREFERRED QUALIFICATIONS:- 1+ years of performance metrics, process improvement or lean techniques experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.