Job Title

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:A strategic and people leader for a large team, the City Manager of Amazon Now is empowered with complete operations responsibility a city. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics InitiativesKey job responsibilities- Ensure a safe work environment- Lead and supervise a team of cluster Managers, TL's as direct reportee's supported by PAs in Operations- Responsible for the overall Quality, Productivity and dark store performance- Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs- Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.- Ensuring Building heath and inventory metrics with best in class quality metrics- Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.- Proactively identify and lead process improvement initiatives- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.- Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.- Ensure best practices in people management and accountable for compliance, Connections and scorecards.- Manage People and team development- Create leaders and talent pipeline. Good stake holder management and project management skills- Do cross functional and cross mile interfacing and take up for the best practices and initiativesBASIC QUALIFICATIONS:- 3+ years of performance metrics, process improvement or lean techniques experience- Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS:- Experience in quick commerce industryOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.