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This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Job Description:In this role associates are required to understand different operational techniques and have high level of attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggests changes to improve the process. This role would report to the Team Lead or the Operations Manager.Key responsibilities:- Meets and/or exceeds the set productivity and accuracy targets.- Participate in ad-hoc operational projects and audits- Understand operational goals, vision, charter and process steps- Execute on assigned project components of specific audit processes- 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day- Follow SOPs as prescribed and provide inputs to improve the process.- The candidate should work from office on all 5 days of the weekBASIC QUALIFICATIONS:- Any UG Degree (JP Lang specialists will require N4 level cert.)- Proficient in Internet navigation- Has problem solving skills and attention to detail.- Has good written and oral communication skills- Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes- Drive process/system improvements basis ongoing trends/gaps identified- Carries out tactical issue based communications with internal teams- Proficiency in computer applications and a flair for browsing the internet- Previous experience working with Japanese language- Able to write queries using SQL & MacrosPREFERRED QUALIFICATIONS:- Has Exposure to MS office- Proficient in Internet navigation and keyboard typing skills- Has problem solving skills and attention to details- Has statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage- Ability to work independently and think 'out of the box'- Should be able to 'dive deep' and identify the root cause of the issues and get them fixed by coordinating with different teams.- Knowledge of Japanese kanji characters to conduct analysis on translated information (Japanese to English and vice versa) with ease.- Has strong organizational skills and able to juggle multiple tasks at onceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.