Position Title: Manager – Community & Membership Sales Location: Hyderabad Position Overview: The Manager – Community & Membership Sales is responsible for driving member acquisition, enhancing member engagement, and building a strong sense of community within the club. This individual plays a dual role – supporting membership sales targets while also curating and maintaining a high-quality community experience that reflects The Quorum’s brand values and ethos. Key Responsibilities: Membership Sales: Assist in achieving monthly and quarterly membership acquisition targets. Generate leads through outbound efforts, referrals, partnerships, and events. Conduct club tours and deliver compelling presentations to prospective members. Follow up on leads and maintain detailed records in the CRM system. Assist in onboarding new members to ensure a seamless experience. Community Engagement: Work closely with the Community and Programming teams to curate member experiences. Foster strong relationships with members to understand preferences and drive retention. Track and resolve member grievances, feedback, and service recovery as needed. Ensure consistent communication with members via emails, calls, and in-person touchpoints. Events & Partnerships: Support member-led events and activation opportunities. Assist in hosting club events to build networking and member engagement. Collaborate with the Programming team to drive member participation in key events. Brand Representation: Represent the club and its values in all member and public interactions. Maintain a professional and approachable demeanour as a club ambassador. Skills & Competencies: Strong interpersonal and relationship-building skills. Excellent communication and presentation abilities. Sales-driven mindset with attention to detail. Passion for hospitality, networking, and community-driven engagement. Familiarity with CRM tools and reporting.
Job Title
Club sales manager