Job Title

Pre-Opening Phase (Project Planning & Execution) Lead all phases of the hotel pre-opening including project readiness, budgeting, staffing, licensing, and procurement . Collaborate with developers, architects, designers, and brand teams to ensure the property meets all luxury standards. Finalize operational manuals, SOPs, OS&E planning, and critical path timelines. Recruit and onboard all senior leadership roles in line with project milestones. Commercial & Strategic Planning Work closely with Sales, Marketing, and Revenue leaders to formulate and execute pre-opening sales strategy . Develop pricing, positioning, and branding frameworks aligned with target markets and guest segments. Build key relationships with corporate accounts, travel partners, and influencers in the destination market. Team Leadership & Culture Building Foster a high-performance culture based on trust, accountability, and guest-centricity. Ensure successful training programs are executed for all operational departments prior to soft opening. Drive alignment with brand service values and behavioral standards across departments. Financial, Compliance & Governance Finalize and manage pre-opening and operational budgets , working closely with corporate finance and ownership. Ensure all statutory and legal compliance is met, including licenses, fire safety, HR policies, and municipal regulations. Establish procurement strategy for FF&E/OS&E in collaboration with project and purchasing teams. ️ Opening & Operational Readiness Conduct soft opening and trial runs; ensure readiness for inspection, VIP previews, and press launches. Lead the transition from pre-opening to steady-state operations ensuring continuity in service delivery. Monitor guest satisfaction, service delivery, and P&L performance from day one.