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Job Title


Customer service specialist


Company : NIIT


Location : Mumbai, Maharashtra


Created : 2025-08-02


Job Type : Full Time


Job Description

Customer Service Specialist – Airoli, Mumbai Location: Airoli, Mumbai Shift Timing: Night Shift (One-side cab provided) Salary: ₹2.4 LPA Experience: Freshers can apply Mode: Voice Process Only Job Details -Handle customer calls, resolving queries in the first interaction -Meet SLAs for satisfaction, response time, and effort -Log issues accurately, follow up, and suggest improvements -Maintain attendance policies and service quality -Work rotational shifts with basic MS Office proficiency Who Should Apply -Bachelor’s in B. Com, B. A, BBA, BSc, B. Pharma -Not eligible: BTech, MTech, MCA, BCA, MBA, HM, or other technical degrees -Excellent communication skills What We Offer -Clear career progression and performance incentives -Investment in training and development -5-day workweek and fun, collaborative culture -Insurance benefits Interested? Apply or send your CV to | +91 70424 58078 #Customer Service #Customer Support #Hiring #Job Opening #Airoli Jobs #MSOffice #Shift Work #Careers #Mumbaijobs