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Job Title


Voice Account Manager


Company : Airtel Business


Location : Chennai, Tamil Nadu


Created : 2025-08-02


Job Type : Full Time


Job Description

Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do 'jobs never done before'. Purpose of the Job The responsibility of the role holder is to grow voice sales, revenue and reduce churn from the assigned accounts. Organize and run customer engagement programs and drive new products penetration to ensure CMS and RMS growth in the assigned accounts. Key Deliverables 1. Deliver Postpaid – COCP & COIP Net additions and Fixed Line Installation Targets per AOP target through channel productivity enhancement & creating new infrastructure 2. Increase footprints of the roadshow 3. Drive plan upgrades 4. Continuously enhance CMS through robust engagement 5. Monitor sales performance in terms of customer numbers, revenue, ARPU, net ARPU, net Margin level, 0-6 months churn in different accounts and making strategic interventions for sustainable growth 6. Be aware of competition plans & collect insights for market intelligence 7. Monitor competition’s customer offerings and planning sales interventions for different class of clients. Educational Qualifications  MBA/PGDBM-Tier III campus/Engg grad (BE/ BTech) Work Experience  4 - 6 years of experience  Telecom, OEM’s, cloud service providers, IT, hardware and software companies